The Helsby & Elton Practice

HHC Outside 225

HHC Inside 1225

HHC Inside 2225

Elton Surgery Inside225

Elton Surgery Outside225

Latest News – Please scroll down

Important information regarding your prescriptions

From the 1st of October 2020 pharmacies will no longer be able to order prescriptions on your behalf (except for vulnerable or housebound patients). This is to improve processing times at the surgery and reduce medicines wastage.

You will be able to order your medication using one of the 4 options:

Online using the NHS app

Online using patient access

By handing in you own repeat slip into the surgery with the items you require ticked

By posting your repeat slip to the surgery with the items you require ticked.

If you are unsure what this means for you please ask a member of the team.

Travel Immunisations

Any patients that require immunisations for travel will need to complete a request form at least 6 weeks before your travel date. Forms can be collected from reception.

Online Consultation – PATCHS Online Consultation

Our New Online Consultation Platform PATCHS is now live!

PATCHS is the new easy way for you to contact your GP practice online. PATCHS has been designed by GPs to make it easier to contact your practice and save you time.

Just answer a few simple questions and PATCHS gets you the help you need quickly.

You can use PATCHS to contact your GP practice for health advice, condition monitoring, fit notes and more…

PATCHS provides lots of benefits including being able to make requests in your own time, avoid telephone queues and waiting rooms, and getting quick responses. PATCHS also helps patients who struggle to contact their GP practice using the telephone or in-person. This includes patients who have hearing or speaking impairments, anxiety, and who speak English as a second language.

You can create an online account with PATCHS which can make using the platform quicker and easier.

PLEASE ALLOW 48 HOURS FOR YOUR ONLINE CONSULTATION TO BE RESPONDED TO.

PLEASE NOTE PATCHS SHOULD NOT BE USED TO REQUEST MEDICATION. IF SUBMITTED YOU WILL BE ASKED TO RESUBMIT VIA PATIENT ACCESS

To access information about local care providers, please click this Care Hub image.

The Helsby and Elton Practice

Our practice philosophy encompasses a strong commitment towards patient and family centered care. The practice provides family medicine with excellent clinical care in a happy working environment where there is a strong ethos of team working.

The practice premises at Helsby are well situated in a recently extended purpose built health centre. There is a branch surgery at Elton which is 3 miles from the Helsby surgery. We are members of the West Cheshire Clinical Commissioning Group (WCCCG).

The main surgery in Helsby is open 8.00am – 6.30pm Monday to Friday and Elton Surgery is open 8.00am – 12.30pm Monday to Friday. In addition to routine booked appointments, the surgery also offers “on the day appointments”.

NEW PATIENTS ARE WELCOME.

Please click here for information on how to join the practice.

You can use Patient Access to order repeat prescriptions and view your medical records inclusing consultations and documents received from other healthcare providers. For more information click here.

To read the latest Practice Leaflet please Click Here

GP and Staff Training

The practice will be closed for training on the following afternoons between 1.00pm- 5.00pm:

Thursday 21st September 2023

Tuesday 17th October2023
Wednesday 15th November 2023

IN AN EMERGENCY THE OUT OF HOURS SERVICE CAN BE CONTACTED ON NHS 111 WHEN THE PRACTICE IS CLOSED

Helsby Health Centre

Helsby Health Centre,
Lower Robin Hood Lane,
Helsby,
Cheshire,
WA6 0BW

Directions to Helsby Health Centre

Elton Surgery

Elton Surgery
School Lane
Elton
Cheshire
CH2 4PU

Directions to Elton Surgery

Catchment Area

Map of catchment area

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