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**IMPORTANT INFORMATION ** Wednesday 24th February 2021 eConsult

Please note that due to some technical issues the eConsult service has been temporarily suspended. We are working on getting this resolved as quickly as possible and apologise for any inconvenience this is causing.

Advanced Nurse Practitioner – Stacey Oates

We are pleased to inform our patients that Stacey Oates, who is an advanced nurse practitioner, has joined the practice. Stacey will be completing consultations for patients who are in need of on the day care for certain illnesses and injuries.
 

Dr James Burton

On 1st January 2020 Dr Burton joined the practice as an eight session GP. Dr Burton will already be familiar to our patients as he has worked at the practice for the last 12 months. Dr Burton will be holding clinics on a Monday, Wednesday, Thursday and Friday across both our surgeries.

PPG Healthy Elton Event – Saturday 26th October 2019

The PPG held a very successful Healthy Elton event on Saturday 26th October 2019. The patients who attended found it very beneficial. Our thanks go to all the organisations who attended, the PPG Committee for organising it and Elton Parish Council who supported the event.

Dr Sarah Lazarowicz

Dr Lazarowicz (formerly Dr Martys) is joining our practice GP team on Wednesday 21st August 2019. Dr Lazarowicz has previously worked as a locum GP here and will be well known to a lot of our patients.

2019 Flu Clinics

The dates for our 2019 Flu clinics are:

Saturday 28th September – Helsby

Saturday 12th October – Elton

Saturday 26th October – Elton

Saturday 16th November – Helsby

GP Information

Dr Mills left the practice at the end of March 2019.
Dr Agnew retired from the practice on 30th November 2018 after being with us for 29 Years.
Dr Holliday left the practice at the end of August 2018 after being with us for 12½ years.
 
We would like to thank Dr Agnew, Dr Mills and Dr Holliday for all the help and care they have provided to the practice patients over the years. It goes without saying that we will miss them and we wish them every success for the future.
 

Advanced Nurse Practitioner – Colleen Porter

We are pleased to inform our patients that Colleen Porter, who is an advanced nurse practitioner, will be joining the practice in September. Colleen will be working on a Thursday and her clinics will be for patients who are in need of on the day care for certain illnesses and injuries.
 
General Practice Extended Hours Service
For more information about evening and weekend GP, nurse and blood appointments please click here.
 
Do You Need Urgent Dental Care?
Accident and Emergency is not always the best place to go to. If you require urgent dental care please click here.
 
10 Ways To Get The Best Out of Your GP
Please click on this link to obtain information from a recent Which article about 10 Ways to get the best out of your GP.

 

Care Quality Commission (CQC) Re-inspection – February 2017

The practice underwent a CQC re-inspection on 28th February 2017. Following this we are pleased to say we have been given an overall rating of Good. To read the report please click here

August 2016 – Meningitis ACWY Vaccination – All Students going to University

Students going to university or college for the first time are being offered the meningitis ACWY vaccination.  If you are planning on going to university, please make an appointment as soon as possible to have this done before you leave. You are more at risk of meningitis and septicaemia in the first weeks at university when you mix with lots of new people. However, even if you are not leaving for university you are still eligible for this vaccination so please contact the surgery to make an appointment.
 
June 2016 – eConsult: Contact a GP Online
We have introduced a new service called eConsult.  This allows patients who are currently registered at the practice to consult with a GP electronically, and offers alternatives to calling or coming into the surgery for common, more minor problems. Using this service you can also access self-help content, alternative options available to you e.g. pharmacy, symptom checkers, access to 111 clinicians and as already mentioned, the ability to consult remotely with a GP. To access the service click on the eConsult box below or click here for further information
 

June 2016 – Text Messaging Service

We have introduced a text messaging service for our patients. If we have your up to date mobile phone number you will receive confirmation of your appointment when it is made and a reminder approximately 24 hours before the appointment. We will also use the messaging service to contact patients about test results and other clinical campaigns that we are running. Please ensure we have your most up to date mobile phone number in our records and that you also notify us as a priority should that change in the future.

April 2016 – Physio First

Patients can now see a physiotherapist first instead of a GP. This is a new service and a physio can assess you and give you some advice on how to manage your problem or refer you for more care. Appointments are available at Helsby Health Centre and Princeway (Frodsham). For further information click here.

 

March 2016 – New Out of Hours Number NHS 111

YOU NEED TO CONTACT NHS 111 IF YOU REQUIRE URGENT CARE WHEN THE PRACTICE IS CLOSED. YOU SIMPLY DIAL THE NON-EMERGENCY LINE 111. FOR FURTHER INFORMATION PLEASE CLICK HERE.
 

March 2016 – Extended Hours Service

If you are finding it difficult to arrange a routine GP or practice nurse appointment within practice opening hours due to other commitments such as work, there are appointments available at various locations and times in West Cheshire. Please click here for more details.
 

March 2016 – View Your Medical Records

In line with government guidelines we have enabled patients to view their medical records as part of the Patient Access services. This is currently only available to patients who are over 18. For more information please click here.
 
March 2016 – Well Being Co-ordinator
The practice has a Well Being Co-ordinator. For more information please click here.

March 2016 – Named Accountable GP

The practice is required by the Government under the terms of the latest General Practice contract to allocate all patients a Named Accountable GP. Please click here for further details.
 
March 2016 – Publication of GP Earnings
 The practice is required by the Government under the terms of the latest General Practice contract to publish the average (mean earnings) pay for the GPs working at both our surgeries. For more information please click here.
 

Meningitis ACWY Vaccination for all 17 and 18 Year Olds

All 17 & 18 year olds born between 1st September 1996 and 31st August 1997 are being offered a meningitis ACWY vaccination. Please click here for more information.
 
Elton Surgery Waiting Room Blood Pressure Machine
A blood pressure machine has been installed in the Elton Surgery. Any patients who need to take their blood pressure for a GP appointment can now do this before their appointment. Just hand in the blood pressure reading slip at the beginning of the consultation and It will save time for both the GP and yourself.
 
 

To access information about local care providers, please click this Care Hub image.

**IMPORTANT INFORMATION **COVID VACCINATION PROGRAMME – GROUP 5 PATIENTS AGE 65-69 UPDATE

Please note that any patients who are in Group 5 (Age 65-69) need to have their vaccination administered at one of he large local vaccination centres and not at Frodsham Leisure Centre. You should receive a letter from the NHS advising you of this which provides a link to book the vaccination appointment. Chester Racecourse is the nearest site to our practice. The practice will not be contacting our patients in this group to invite them for a vaccination so please don’t miss out on your vaccination. 

COVID-19 INFORMATION

PLEASE READ THE ATTACHED PATIENT INFORMATION LETTER REGARDING OUR NEW PROCEEDURES DURING THE CORONAVIRUS (COVID-19) PANDEMIC  COVID-19 Patient Information Letter

***IMPORTANT INFORMATION ABOUT THE CORONAVIRIS (COVID-19)***

The NHS in Cheshire and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to protect patients, our community and NHS staff while ensuring as many services as possible are available to the public.
If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 10 days.
Please do not book a GP appointment or attend your GP practice.
If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.
But, if anyone in your home gets symptoms, they should stay at home for 10 days from the day their symptoms start. Even if it means they’re at home for longer than 14 days. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus
If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.
Only call 111 direct if you are advised to do so by the online service or you cannot go online.

YOU NEED TO CONTACT NHS 111 IF YOU REQUIRE URGENT CARE WHEN THE PRACTICE IS CLOSED. YOU SIMPLY DIAL THE NON-EMERGENCY LINE 111.

FOR FURTHER INFORMATION PLEASE CLICK HERE
 
For immediate, life-threatening emergencies, continue to call 999

                     

For more information on the General Practice Extended Hours Service please click here 

The Helsby and Elton Practice

Our practice philosophy encompasses a strong commitment towards patient and family centered care. The practice provides family medicine with excellent clinical care in a happy working environment where there is a strong ethos of team working.

 
The practice premises at Helsby are well situated in a recently extended purpose built health centre. There is a branch surgery at Elton which is 3 miles from the Helsby surgery. We are members of the West Cheshire Clinical Commissioning Group (WCCCG).
 
The main surgery in Helsby is open 8.00am – 6.30pm Monday to Friday and Elton Surgery is open 8.00am – 12.30pm Monday to Friday.  In addition to routine booked appointments, the surgery also offers “on the day appointments”.
 
         NEW PATIENTS ARE WELCOME.
                      Please click here for information on how to join the practice.

24 Hour Online Booking system for GP/Nurse Appointments and Flu Vaccinations

This is a quick and easy way to book a routine GP/Nurse appointment or a Flu vaccination appointment online.
 
You can also use Patient Access to order repeat prescriptions and view some of your medical records. For more information click here.
 
If you have already registered an account with us you can book straight away. If you haven’t registered you can do so very quickly by using the step by step guide.
 

To read the latest Practice Leaflet please click here

GP and Staff Training

The practice will be closed for training on the following afternoons between 12.30pm- 5.00pm:
 
Thursday 29th October 2020
Wednesday 25th November 2020
 IN AN EMERGENCY THE OUT OF HOURS SERVICE CAN BE CONTACTED ON NHS 111 WHEN THE PRACTICE IS CLOSED

eConsult

Helsby Health Centre

Helsby Health Centre,
Lower Robin Hood Lane,
Helsby,
Cheshire,
WA6 0BW

Directions to Helsby Health Centre

Elton Surgery

Elton Surgery
School Lane
Elton
Cheshire
CH2 4PU

Directions to Elton Surgery

Catchment Area