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From the 1st of October 2020 pharmacies will no longer be able to order prescriptions on your behalf (except for vulnerable or housebound patients). This is to improve processing times at the surgery and reduce medicines wastage.
You will be able to order your medication using one of the 4 options:
Online using the NHS app
Online using patient access
By handing in you own repeat slip into the surgery with the items you require ticked
By posting your repeat slip to the surgery with the items you require ticked.
If you are unsure what this means for you please ask a member of the team.
Online Consultation – PATCHS Online Consultation
Our New Online Consultation Platform PATCHS is now live!
PATCHS is the new easy way for you to contact your GP practice online. PATCHS has been designed by GPs to make it easier to contact your practice and save you time.
Just answer a few simple questions and PATCHS gets you the help you need quickly.
You can use PATCHS to contact your GP practice for health advice, condition monitoring, fit notes and more…
PATCHS provides lots of benefits including being able to make requests in your own time, avoid telephone queues and waiting rooms, and getting quick responses. PATCHS also helps patients who struggle to contact their GP practice using the telephone or in-person. This includes patients who have hearing or speaking impairments, anxiety, and who speak English as a second language.
You can create an online account with PATCHS which can make using the platform quicker and easier.
PLEASE ALLOW 48 HOURS FOR YOUR ONLINE CONSULTATION TO BE RESPONDED TO.
*PLEASE NOTE PATCHS SHOULD NOT BE USED TO REQUEST MEDICATION. IF SUBMITTED YOU WILL BE ASKED TO RESUBMIT VIA PATIENT ACCESS*
The Helsby and Elton Practice
Our practice philosophy encompasses a strong commitment towards patient and family centered care. The practice provides family medicine with excellent clinical care in a happy working environment where there is a strong ethos of team working.
To read the latest Practice Leaflet please Click Here
GP and Staff Training
Wednesday 15th November 2023