- Care Quality Commission (CQC) Inspection
- Catchment Area
- Disabled Access
- GP Sessions
- Home Visits
- How to Join the Practice
- How To Make An Appointment
- How to Obtain Test Results
- Infection Prevention and Control Statement
- Making a Complaint
- Named Accountable GP
- Patient Confidentiality
- Practice and Patient Charter
- Practice Opening Times
- Privacy Notices
- Removal from the Practice List
- Text Messaging Service
- Training Days
- What to do if the Surgery is Closed
- Zero Tolerance Policy
Out of Hours Cover – NHS 111 (non-emergency line)
When the surgery is closed medical assistance is always available via NHS 111. The service covers Monday to Friday 6.30 pm to 8.00 am & Saturday, Sunday and Bank Holidays. Once you have explained your medical issue then you will be directed to an appropriate point of care.
Available 24 hours a day for reassurance and expert health advice and information. It is staffed by nurses and professional advisors. Call 111 or access by clicking here NHS 111.
NHS 111 Service
NHS 111 is a service that’s been introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
When To Use It
You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.
Call 111 if:
- You need medical help fast but it’s not a 999 emergency
- You think you need to go to A&E or need another NHS urgent care service
- You don’t know who to call or you don’t have a GP to call
- You need health information or reassurance about what to do next
For less urgent health needs, contact your GP or local pharmacist in the usual way.
If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.
For immediate, life-threatening emergencies, continue to call 999.
Extended Hours Service – Need a GP, nurse or blood appointment outside of practice opening hours.?
Need a weekend or evening appointment?
You can now book to see a GP, nurse or arrange a blood test in the evening, at weekends and on bank holidays. Physio assessments are also available any weekday evening.
The General Practice Extended Hours service provides patients with routine General Practice appointments outside of core opening hours at six locations across West Cheshire every:
- Monday to Friday: 6:30pm – 9:30pm
- Saturday & Sunday: 9am – 6pm
- Bank Holiday: 9am – 2pm
To book an appointment call 0300 123 7743 or speak to the practice reception team.
Find out more here: https://www.westcheshireccg.nhs.uk/whatwedo/gpextendedhours/
For details of locations please click here – Extended Hours Service